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FAQ

Questions

Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized. The source code with Access or MS SQL database is available.

Features
  • Requires Customer registration and email confirmation
  • Define unlimited depth and number of categories
  • Add unlimited Helpdesk Personnel Accounts
  • Assign a Helpdesk Personnel per Category
  • Helpdesk Personnel save the Question as FAQ.
  • Administrator Approval before FAQ is published
  • Advance Search Features
    • search by category
    • search all words

Developer License Single Site License
Pro Developer License $2,996.00
  • FREE 1 year upgrade, technical support by e-mail and online support via MSN Messenger
  • Allow all Programmers in your company in one physical  location (building) to customize the software
  • FREE 6 hours customization
  • FREE 8 Single Site License (Allows you to resell to 8 clients)
4 Developer License $2,247.00
  • FREE 6 months upgrade, technical support by e-mail and online support via MSN Messenger
  • Allows up to 4 Programmers in your company to customize the software
  • FREE 3 hours customization
  • FREE 4 Single Site License (Allows you to resell to 4 clients)
1 Developer License $1,498.00
  • FREE 6 months upgrade, technical support by e-mail and online support via MSN Messenger
  • Allow 1 Programmer in your company to customize the software
  • FREE 2 Single Site License (Allows you to resell to 2 clients)

All Developer License also includes the following
  • Complete  ASP.NET Visual Basic(.vb,.aspx,.ascx,.DLL) source code
  • FREE Installation via FTP
  • 50% discount on customization fees (only $40/hour regular rate is $80)
  • Allows you to customize the application and resell to your clients

 

Single Site License $388.00
  • Free 2 months upgrade and technical support by e-mail
  • ASP.NET Visual Basic(.aspx,.ascx,.DLL)  
  • Allows the application or component to be installed in one server for use in one site only
  • Allow 1 programmer to customize the software
  • Not allowed to resell the source code
  • Customization Fee: $80/hour
Upgrade $194.00
  • The upgrade is available only if you have purchased a Single Site or Developer License
    • Developer license - Free 6 months upgrade
    • Single Site license - Free 2 months upgrade
End User License Agreement


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